Here you'll get the answers to the most common questions

What does an annual pass include?

Do I need to book playtime if I have a pass?

Is a pass personal?

Why do I need to upload a picture of my child when I have a pass?

Can I purchase two or more passes at once?

Can I pause an annual pass?

Are there passes for 1-year-olds?

Can I get a physical card for our pass?

My child turns 2 before the validity period of our 1-year-old annual pass expires, what happens then?